What is a large language model (LLM)?
A large language model (LLM) is an AI model trained on vast amounts of text, which enables it to understand and generate language. LLMs such as GPT, Claude or Gemini form the basis of modern chatbots, writing assistants and AI agents.

Large language model: definition
“Large” refers to their enormous size: LLMs consist of neural networks with billions of parameters and have been trained on huge collections of text. “Language model” describes their core ability—they calculate which continuation of a text is most likely to fit the given context.
This gives rise to remarkably versatile capabilities: summarizing texts, translating, answering questions, writing code or structuring information from documents. Well-known model families are GPT from OpenAI, Claude from Anthropic and Gemini from Google, as well as openly available models such as Llama or Mistral. Newer models process not only text but also images, tables or spoken language.
How an LLM works
Modern LLMs are based on the transformer architecture, which was introduced in 2017. Text is broken down into small units called tokens. During training, the model learns to predict the next token in each case, acquiring knowledge about language, facts and relationships in the process.
It is then further trained with examples and human feedback so that it follows instructions and responds helpfully. In use, the model receives a prompt—the input along with context—and generates a response from it step by step. How much text it can take into account at once is determined by its so-called context window.
Benefits and limits of LLMs
LLMs understand natural language, work in many languages and can be used for a wide variety of tasks without any training of your own. Via APIs, they can be integrated into existing software, workflows and websites. Many tasks can thus be solved with nothing more than a well-worded instruction.
At the same time, they have limits that you should be aware of and plan for in every application:
- Hallucinations: convincingly worded but false statements
- Knowledge cutoff: the training knowledge ends at a certain point in time
- No access to company knowledge without an additional connection, for example via RAG
- Data protection: inputs must not flow to providers in an uncontrolled way
- Costs and response times increase with model size and the amount of text
Real-world example: using LLMs in your business
A sales team receives detailed inquiries by email every day. An LLM summarizes each inquiry, identifies the product, quantity and requested date, and stores the data in the CRM in a structured format. An employee checks the result and replies—much faster than before. The decision remains with the human.
Clear rules are essential here: Which data may be processed, by which provider, under which data processing agreement, and at what point does a human review the output? Nano Concepts integrates LLMs into applications and workflows with data protection in mind and selects the model and hosting to suit the use case.
Frequently asked questions about Large Language Model (LLM)
ChatGPT is a chat application from OpenAI based on large language models from the GPT family. The model is the “engine,” and ChatGPT is the interface built around it, supplemented by features such as web search or file analysis.
Yes, under the right conditions: enterprise offerings with a data processing agreement, processing within the EU where possible, no use of your data for training, and minimal use of personal data. Alternatively, open models can be run on your own infrastructure. This article does not replace legal advice.
In most cases, no. Existing models can be adapted to your own tasks through good prompts, connection to company data via RAG and, if necessary, targeted fine-tuning. Training a model from scratch is not cost-effective for typical applications at SMEs.
Matching services

AI Integration & Chatbots
Chatbots, assistants and AI workflows that answer inquiries, analyze data and qualify leads.
Learn more
Process Automation
Recurring tasks run automatically – less manual work, fewer errors, more time for your business.
Learn more
Technology Consulting
Software selection, architecture, code review and a digitalization roadmap – independent and implementation-oriented.
Learn moreRelated terms
Relevant for these industries
Related magazine articles

Automating Business Processes: 5 Workflows to Start With
Sorting inquiries, coordinating appointments, retyping quotes: five workflows that can be automated in almost every company – with a prioritization guide, a practical example and the typical mistakes.
Read more
Digital Transformation for SMEs: Roadmap, Data, Change
Digital transformation in mid-sized companies rarely fails because of missing tools but because of unclear goals and isolated solutions. Here is how a target picture, priorities and a data foundation lead to measurable results.
Read more
AI Document Extraction: Process Invoices and Paperwork Automatically
AI can read invoices, delivery notes and orders, validate them and transfer them to your ERP – even without a fixed template. How it works, what e-invoicing changes and where the limits are.
Read more