Website maintenance and software support that keeps your systems up to date

Ongoing costs depend on scope, technology and the agreed block of hours; you will receive an individual quote. A one-time takeover with stabilization can start at €2,500 in the Starter package or from €8,000 in the Professional package, depending on effort. Maintenance contracts with fixed times and regular reporting are part of our Enterprise package, which we quote individually.

Yes. First we review the code, servers and extensions and tell you openly what condition the system is in. Then we propose stabilization and ongoing maintenance – or a rebuild, if that makes more economic sense.

We set response times individually in the maintenance contract, matched to how important your system is. Through monitoring, we detect many problems before they are reported. Firm commitments apply where they are agreed in the contract.

The assessment and stabilization usually take a few days to a few weeks, depending on the condition of the system. After that, support runs at the agreed rhythm. After the first review, we will give you a realistic timeline.

Yes. We first install larger updates in a test environment or fully back up the system beforehand. That way, if problems occur, it is easy to return quickly to the previous state.

After the free initial consultation, we review your system and prepare a transparent quote. After stabilization, ongoing support starts with a dedicated contact, a block of hours and a regular report.

Technical maintenance includes updates of the CMS, extensions and server software, regular backups with tested restoration, monitoring of availability and SSL certificate, and security checks. On top of that come bug fixing and smaller adjustments from an agreed allowance. We put exactly what is included in writing in the maintenance contract.

Maintenance concerns the technology: updates, security, backups and bug fixing. Upkeep concerns the content: new texts, images, offers, appointments or job postings. The two can be combined so that your website stays up to date both technically and in terms of content.

Ongoing costs include hosting, domain, where applicable licenses for themes, plugins or external services, and maintenance. How high they are depends heavily on technology and scope – a simple company website causes far less effort than an online store or a web application. In the quote we list all ongoing items individually and transparently.

Many attacks on websites exploit known gaps in outdated plugins, themes or frameworks. Without updates, this risk grows over time, as does the danger that features stop working after browser or server updates. Regular maintenance keeps security, load time and functionality stable and avoids costly emergency call-outs.

A maintenance contract defines which services are provided regularly – such as updates, security patches, bug fixing, monitoring and further development – and to what extent. It also regulates response and support times, allowance, billing and term. For custom software and web applications, we agree these points together with you.