Industry · Healthcare & Nursing

Healthcare software – secure, easy to use and a real relief for your team

For medical practices, home care services, therapy centers and pharmacies, we develop appointment booking, mobile documentation and patient portals – with data protection as a core requirement, not an afterthought.

Initial consultation freeDesign with LOMA DESIGNIn business for over 10 years
Featured image: Healthcare & Nursing

Healthcare & Nursing: software that fits your workflows

Medical practices, home care services and therapy centers are short on one thing above all: time. Every call to schedule an appointment, every form to retype and every duplicate record takes time away from patient care. Healthcare software should therefore take work off your plate – with online appointment booking, digital forms and mobile data capture that is so easy to use it actually gets used in hectic daily routines.

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Health data is among the most sensitive categories of personal data. That's why we plan encryption, finely tiered access rights, logging and hosting from the very beginning. Please clarify with your legal advisor or data protection officer which specific requirements apply to your project – for example, whether an application qualifies as a medical device. Our information is intended as a general overview.

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Our own product shows how demanding verification processes are implemented technically: an online pharmacy with cannabis extension, prescription and age verification. For practices and care facilities, we also handle the IT side – from converting workstations to ongoing support, together with our IT service partners and coordinated with your office hours. For online appointment scheduling with automatic reminders, our SmartBook booking tool is also available.

Story

Healthcare & Nursing in 7 slides

Just swipe through: typical challenges, our approach, and suitable solutions for your industry.

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Industry

Healthcare & Nursing. Digital, the way your daily work needs it.

For medical practices, home care services, therapy centers and pharmacies, we develop appointment booking, mobile documentation and patient portals – with data protection as a core …

  • Free initial consultation
  • Transparent, fixed price if you like
  • Reply usually within 24 hours
nanoconcepts.de
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Challenges

Know the feeling?

  1. 01The phone as a bottleneck
  2. 02Duplicate documentation
  3. 03Sensitive data, high requirements
  4. 04Shift schedules across multiple locations
  5. 05Usability for all age groups
nanoconcepts.de
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Our approach

Here's how we work.

  1. 01
    Privacy by designEarly on, we define which data is truly necessary, who may see it and where …
  2. 02
    Daily routine before feature listsWe talk to the front desk, nursing staff and management before we develop.
  3. 03
    Accessible interfacesTogether with LOMA DESIGN, we design easy-to-read, clearly structured …
  4. 04
    Integration and operationWhere your practice management software offers interfaces, we connect …
nanoconcepts.de
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Matching services

Everything you need.

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Common question

Good question. Clear answer.

How much does online appointment booking or a patient portal cost?

Nano Concepts

A website with integrated appointment booking or a lean form tool starts in the Starter package from €2,500.

nanoconcepts.de
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Let's get started

Unlock your full potential.

Tell us about your project – we usually get back to you within 24 hours with an initial assessment.

TOGETHER. DIGITAL. SUCCESSFUL.

nanoconcepts.de
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Challenges

Typical challenges in Healthcare & Nursing

We hear these topics again and again in conversations with companies in the industry.

The phone as a bottleneck

Appointment requests, questions and prescription requests all go through the phone. The line is busy, patients are frustrated, and the front desk team barely gets to anything else.

Duplicate docu­menta­tion

Nurses note visits on paper while on the road and transfer them to the system later. This takes time and increases the risk of errors in documentation and billing.

Sensitive data, high requirements

Health data requires special care in storage, transmission and access. Insecure forms or unclear permissions are a real risk.

Shift schedules across multiple locations

Shift rules, qualifications and last-minute absences make staff planning complex. Excel spreadsheets quickly reach their limits, and changes often reach the team too late.

Usability for all age groups

Patients only use digital services if they're easy to understand – including for older people and on small smartphone screens.

Approach

How we work

  1. Privacy by designEarly on, we define which data is truly necessary, who may see it and where it's stored. Encryption, role-based permissions and access logs are an integral part of the architecture.
  2. Daily routine before feature listsWe talk to the front desk, nursing staff and management before we develop. This creates workflows that fit everyday practice or care routines and don't create extra work.
  3. Accessible interfacesTogether with LOMA DESIGN, we design easy-to-read, clearly structured interfaces with sufficient contrast and large controls – tested with real users.
  4. Integration and operationWhere your practice management software offers interfaces, we connect appointment booking and forms. After launch, we keep the system up to date so that bookings and forms work at all times.
Services

Matching services for Healthcare & Nursing

How we apply our services in this industry – with concrete examples from everyday business.

Solutions

Solutions for Healthcare & Nursing

Doctors & medical practices

Website for medical practices

A good website for medical practices answers patients’ most common questions before the phone rings: office hours, substitute coverage, appointment booking, directions…

Learn more
Dentists & dental practices

Website for dentists

A good website for dentists takes away patients’ uncertainty: it explains treatments clearly, shows the practice and team, makes booking easy and states what to do in…

Learn more
Physical therapists & physical therapy practices

Website for physical therapists

A good website for physical therapists shows at a glance which treatments the practice offers, how patients with a prescription or self-pay patients get an appointment,…

Learn more
Psychotherapists

Website for psychothera­pists

A good website for psychotherapists provides calm, factual information about treatment approaches, billing, wait times and the path to the first session, while…

Learn more
Heilpraktiker (licensed alternative practitioners)

Website for Heil­prak­tiker

A good website for Heilpraktiker (licensed alternative practitioners) presents the person, qualifications and methods factually, makes billing and appointment booking…

Learn more
Outpatient home care services

Website for home care services

A good website for home care services explains services such as personal care, skilled nursing care and respite offerings in plain language, shows the service area and…

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Medical & therapy practices

Online appointment booking for medical practices

Good online appointment booking for medical practices models different appointment types with the right duration, releases only the time slots the practice wants to…

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Doctors & medical practices

IT service for medical practices

A good IT service for medical practices keeps the front desk, treatment rooms and practice network stable, provides updates and verified data backups and schedules…

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Fitness studios, gyms & training studios

Website for fitness studios

A good website for fitness studios leads prospects to a trial session in a few steps: with clear pricing plans, a current class schedule, real photos of your rooms and…

Learn more
FAQ

Frequently asked questions: Healthcare & Nursing

A website with integrated appointment booking or a lean form tool starts in the Starter package from €2,500. Patient portals, mobile documentation and integrations with your practice management software are in the Professional package from €8,000. Solutions for groups with multiple locations are priced individually in the Enterprise package.

We develop with data protection as a core requirement: data minimization, encrypted transmission and storage, tiered permissions, logging and hosting as agreed. Whether a solution meets all the requirements that apply to you depends on how it is used and should be reviewed with your data protection officer. Our assessment is general and does not replace legal advice.

That depends on which interfaces your provider offers. We check the options in advance. If a direct integration isn't possible, we often find a practical workaround, such as structured exports or automatic notifications to your team. The goal is that no one has to enter data twice.

No. With us, an AI assistant answers only organizational questions – such as office hours, directions or services – and explicitly refers medical concerns to your team.

After the free initial consultation, we analyze your processes and prepare a transparent quote. Development and testing take place in a separate environment; the switchover happens at a time agreed with you, and your team receives training.

Digital Glossary

Key terms for your project, briefly explained

Locations

Healthcare & Nursing in your region

Business hubs where the industry is strongly represented – we support companies there remotely and on site.

Magazine

Read more

More industries

Solutions for other industries

02 · Scenario · approx. 50 seconds

The assistant that never sleeps

Sara's studio closes at 8 pm – her customers still book, just somewhere else. An AI assistant trained on her know-how answers questions and books appointments in seconds.

ServiceAI chatbot · Appointment bookingForStudios, practices & service providers
Read transcript

This is Sara.
Her studio closes at 8 PM.
Her customers don’t.
Tom wants an appointment now.
Contact form.
Reply in 48 hours?
Tom books elsewhere.
Morning: emails, calls, sticky notes.
Always the same questions.
And Tom? He’s gone.
Here’s what’s going wrong.
Every lost customer costs money.
NANO CONCEPTS builds Sara an AI assistant.
Trained on her knowledge.
No made-up prices. Just facts.
Same time.
Different ending.
Appointment booked. In seconds.
Sara’s asleep.
Her assistant isn’t.
More bookings. Less stress.

Get the right quote in 60 seconds

Needs analysis for your project

Answer a few short questions – we usually get back to you within 24 hours with an initial assessment.

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