Online appointment booking for practices: relief for your front desk and phone

The practice defines which appointment types and time slots can be booked online. Patients choose an available appointment on the practice website, enter their contact details and receive a confirmation. The team sees the booking in the calendar immediately.

Recurring appointments, scheduling per therapist and reminders are important. A booking system for physical therapy should also stay flexible when treatments have to be rescheduled. Whether SmartBook is enough or a custom solution is needed, we discuss in the initial consultation.

For most practices, online booking on the website is enough and can be used on a smartphone like an app. On request, it can be placed on the home screen as a progressive web app. A dedicated app in the app store usually only pays off with additional features.

Yes, if it is built to minimize data, transmits data encrypted, runs on suitable servers and the privacy policy is adjusted accordingly. A data processing agreement is generally required with service providers that process patient data. This information does not replace legal advice.

That depends on whether the manufacturer of your practice management system offers an interface. If so, we check the integration; otherwise, online booking works as a separate calendar that the team uses in parallel. We tell you openly in advance what is possible.

The effort depends on appointment types, the number of practitioners, reminder features and possible interfaces. For orientation, our packages are Starter from €2,500, Professional from €8,000 and Enterprise priced individually. You receive the exact quote after the free initial consultation.