IT service for medical practices: reliable practice IT so operations keep running

It looks after workstations, network, printers, user accounts, updates and data backup and helps with disruptions. At Nano Concepts this happens by remote access and on site with our partner teams. Work on the telematics infrastructure is handled by your TI service provider, with whom we coordinate.

Your TI service provider is responsible for the connector, card terminals and other TI components, often in connection with the manufacturer of your practice management system. We do not take on this work. We take care of the rest of the practice IT and coordinate, for example when network changes are planned.

That depends on the number of workstations, locations, the scope of support you want and the time windows, such as visits outside office hours. After the free initial consultation you receive an individual quote.

Yes, we support the technical implementation, for example for updates, malware protection, network and data backup, as well as the documentation. Responsibility for compliance remains with the practice. Our notes do not replace legal advice.

We prefer to schedule larger work such as conversions, updates or new workstations outside office hours. Which time windows are possible, we define together in the quote.

Yes, general practice IT is set up similarly in dental, physical therapy or psychotherapy practices. There too, industry software and TI components are handled by the respective manufacturers and service providers, with whom we coordinate.