AI Knowledge Base: Ask Company Knowledge Instead of Searching – With Sources

A knowledge base for one department with well-maintained sources typically falls under the Professional package from €8,000. Many source systems, fine-grained permissions and company-wide use are priced individually as an Enterprise project; a feasibility test with a clearly defined set of documents can start in the Starter package from €2,500. Hosting and AI usage cause ongoing costs, which we itemize separately; you will receive your exact quote after the free initial consultation.

The language model is not retrained on your data. Instead, for every question the system pulls the matching sections from your documents and hands them to the model as the basis for its answer – a method called retrieval-augmented generation (RAG). This keeps answers up to date when documents change, and every statement can be traced back to a source.

A prototype with a subset of your documents is often ready after just a few weeks. The path to productive use depends mainly on the number and condition of the sources, the permissions model and the pilot phase. We agree on the specific schedule with you after reviewing your sources.

No. The assistant carries over the permissions from your source systems or from groups, for example in Microsoft Entra ID, and uses only content for an answer that the person asking could open themselves. Before launch, we specifically test the permissions model with accounts from different departments.

Yes, language models can be wrong, even when they access your documents. That is why the assistant gives the source for every answer, relies only on approved content and says openly when it finds nothing suitable. With test questions and user feedback, we measure quality continuously and improve processing and sources wherever answers miss the mark.

We plan it so that data-protection-compliant use is possible: processing in the EU or on your own servers, providers that by contract do not use your data for training, data processing agreements, logs and deletion concepts. We also help prepare, from a technical perspective, requirements arising from the EU AI Act, such as AI literacy among users. This does not replace legal advice – the final assessment rests with your data protection or legal counsel.