AI Chatbot for Your Website – Answers Questions, Captures Inquiries

An AI chatbot based on your website content with inquiry capture by email falls under the Starter package from €2,500, depending on scope. With a connection to your CRM, online store or appointment booking and an extensive knowledge base, it typically belongs in the Professional package from €8,000. Usage-based costs of the AI provider come on top, and we itemize them transparently; you receive the exact quote after the free initial consultation.

You clarify goals and boundaries with us, provide content such as FAQs and service descriptions, and test a prototype with real customer questions. After that, we integrate the chatbot and connect it to your systems. A simple chatbot is often live within a few weeks; with system integrations, it takes correspondingly longer.

Yes. We integrate the chatbot into your WordPress website as a widget or plugin, and the content of your pages can serve as the knowledge base. If you change content in WordPress, the knowledge base can be updated automatically.

Language models can make mistakes. That is why the chatbot answers only on the basis of your approved content, cites the source where appropriate and says openly when it doesn't know something – then it offers contact or a callback. We check this with test questions before and after going live.

With careful planning, yes: we choose providers with suitable contract terms, with processing in the EU if you wish, minimize stored data and document the data flows for your privacy policy. This does not replace legal advice – the final assessment is made by your data protection advisor.

A rule-based chatbot follows fixed answer trees and keywords; it is predictable, but only understands what was planned in advance. An AI chatbot understands freely phrased questions and answers from your knowledge base. A combination often makes sense, for example fixed flows for appointment booking and AI for open questions.