Outsource Your IT Department: Your External IT, from Help Desk to On Site

Ongoing costs depend on the number of users and devices, the systems supported, service hours and the share of on-site assignments. You receive an individual quote based on scope, locations and time windows. One-off projects such as introducing a ticketing system are calculated separately and transparently.

For small businesses in particular, it often pays off, because an IT department of your own hardly makes sense with only a few workstations. You get expertise in support, Microsoft 365, security and hardware without building up staff yourself. The scope grows with your company.

Yes. Many companies first outsource user support and keep administration or strategic decisions in-house. We then take over, for example, 1st-level support or vacation cover and work closely with your IT team.

That depends on the size of your environment and the state of its documentation. For small companies, the takeover is often completed within a few weeks; for several locations, we take over in steps. Your operations stay able to work during the handover.

Yes. We set things up so that administrator access, licenses and contracts are held by your company and all access is documented. We coordinate important changes with you, and at the end of the contract we hand everything over completely to you or a successor.

Strategic decisions, budget approvals and business priorities stay with you; we advise and implement. You also name an internal contact who gives approvals and coordinates important changes with us. That way it is clear who decides and who executes.