Software selection with criteria, weighted scoring and hands-on testing

Besides functional coverage, usability, interfaces, data protection and hosting location, customizability, data export, support and the stability of the vendor all count. On top of that come the total costs over several years, not just the license prices. Which criteria carry how much weight is something we define together with you.

Each criterion is given a weighting according to its importance, and each solution is rated per criterion on a uniform scale. Weighting times rating gives partial scores, and their sum forms a vendor's total score. We check knock-out criteria separately beforehand, so that a solution lacking a mandatory function can't win through many minor points.

The proven sequence is requirements gathering, criteria catalog with weighting, market research with a longlist, shortlist via knock-out criteria, demos following a uniform script, weighted scoring analysis and total-cost comparison. The end result is a decision, contract negotiation and a rollout plan. We adapt the scope of each phase to the size and importance of the system.

Depending on scope, a selection for a clearly defined system with a few vendors falls under the Starter package from €2,500. Extensive selection processes, for example for ERP or CRM with several departments, workshops and hands-on tests, are more likely to fall under the Professional package from €8,000. The exact quote follows after the free initial consultation.

For a manageable system, a few weeks are often enough. Selection processes for core systems such as ERP take longer, because workshops, vendor demos and hands-on tests have to be coordinated with several departments. We set the schedule together at the start.

We define criteria and weighting together with you before vendors present, and all solutions are evaluated against the same yardstick. We assess a possible custom development using the same method. If standard software is the better choice, we recommend it – regardless of who implements it afterward.